Privacy Policy

At Experience Sri Lanka, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

• Personal Information: Name, email address, phone number, and payment details when you make a booking.
• Travel Information: Travel dates, itinerary preferences, and special requirements.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on site, and other analytics data.

How We Use Your Information

• Process and manage your bookings
• Provide customer support and respond to inquiries
• Improve our services and website functionality
• Send booking confirmations and important updates
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies, but this may limit certain features of our website.

Third-Party Services

We may share your information with trusted third parties who assist us in operating our website and providing our services, including payment processors, accommodation providers, and tour operators. These parties are obligated to maintain the confidentiality of your information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.